lintl · Draft for review

Terms of service

These terms cover use of the lintl web application and related services. By creating an account or using the service you agree to them. If you use lintl for a practice, you confirm you can bind that practice.

1. The service

lintl is a browser workspace for UK residential architecture workflows: research support, property context, feasibility framing, files and related tools. It is provided on a subscription or invited-pilot basis as we describe at signup.

We may change features as we improve the product. We will try not to break live pilot work without notice.

2. Accounts

You must provide accurate account details and keep login credentials secure. You are responsible for activity under your account. Tell us promptly if you think access was compromised.

Organisation features (when available) let colleagues in the same practice see shared material. You decide what to share.

3. Fees (when charging)

Pilot access may be free. Paid plans, allowances and top-ups will be described at the point of purchase. Usage metering may apply even on pilots so we can understand cost. Payment processing (for example Stripe) will have its own terms when enabled.

4. Your content and IP

You retain ownership of materials you upload and of your own professional work.

You grant us a limited licence to host, process and display that content only to provide the service (including running AI and data tools you use).

We do not claim ownership of your designs or project files because you used lintl.

5. AI outputs and professional responsibility

Outputs are assistive. They can be incomplete, outdated or wrong. You must check anything that matters before you rely on it with a client, authority or contractor.

lintl is not a substitute for an architect’s appointment, a surveyor, a solicitor, financial advice, or statutory approvals. See the AI and property disclaimer.

6. Acceptable use

You must not:

  • Use the service unlawfully, or to infringe others’ rights
  • Upload malware or attempt to break security, reverse engineer beyond permitted law, or overload the service
  • Misrepresent AI output as independently verified professional advice without review
  • Upload special category data or content you have no right to process
  • Use the service to build a competing foundation model by scraping outputs at scale
  • Share login credentials outside your practice’s authorised users

We may suspend accounts that breach this section.

7. Third-party services

Property, map and model providers have their own terms. Failures or inaccuracies in those services can affect lintl results. We are not responsible for third-party outages beyond reasonable care in selecting and integrating them.

8. Confidentiality

We treat your project content as confidential and use it to provide the service, not as a public showcase, unless you agree otherwise. Operational staff and sub-processors may access systems under confidentiality obligations when needed for support or security.

9. Availability and liability

We aim for reliable service but do not guarantee uninterrupted access. For pilots and early paid use, the service is provided “as available”.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under English law.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss of data to the extent permitted by law. Our total liability for claims arising in any 12-month period is limited to the fees you paid us for lintl in that period (or £100 if you paid nothing).

You remain responsible for professional decisions and for advising your clients.

10. Privacy

Our privacy policy explains how we handle personal data. Data processing terms apply when we process personal data for you as a processor.

11. Suspension and closure

We may suspend or end access for breach, non-payment, legal risk, or product wind-down. You may stop using the service at any time. On closure we will follow the retention approach in the privacy policy and retention note.

12. Governing law

These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except that we may seek injunctive relief elsewhere if needed.

13. Contact

gareth@flyingriverlabs.com